Refund policy

Last updated: 11 November 2026

When you can get a refund

If you cannot get Recibora working within 7 days of your purchase, you can ask for a refund.

How to ask

1. Email contact@recibora.com within 7 days of your purchase.
2. Send a picture of your screen that shows where Recibora stops working.

We will first try to help you fix the problem. If we cannot fix it, we will refund the full price.

After a refund

Your access to Recibora ends. The Google Sheet with your invoices stays in your own Google account.

When we do not refund

We do not refund after 7 days, or when Recibora works but you no longer want it. The price of a paid update is refunded under the same rules, counted from the date you bought that update.

How long it takes

A refund can take up to 10 days to show on your bank or card statement.